“Sales refers to the number of activities designed to
promote customer purchase of a product or service. They can be done in person
or over the phone, through e-mail or other communication media. The process
generally includes stages such as assessing customer needs, presenting product
features and benefits to address those needs and negotiation on price, delivery
and other elements.”
Marketing and promotions of a brand has the final objective of converting to sales. Sales is one of the essential parts of any business primarily because it results in revenue for the company. These profits are then used in different ways for the welfare of the organization.
In case of Dove
deep pure face wash sales are dependent on the demand created in the market
through marketing activities and promotions.
Here, the concept of Demand Creators can be applied. Demand creators increase the demand of the product by
keep a track of the number of people talking about the product. In fact they
increase the number of such people.
An increase in
sales can be achieved through..
- catering to the need
- ad campaigns
- right brand positioning
- marketing as per the changing needs.
The sales of FMCG
goods particularly face wash category has attained a stagnant point for quite
some time. HUL the parent company for Dove witnessed sales of 3% in the
personal skin care segment whereas the projected sales for the last quarter
were 5% in March 2014. Thus, we can say that the sales figures were not similar
to what was project for the year.
In the personal
care segment, the skin care section has seen an increase in demand to 8%. The
company traded at 32.2 times in its 12 month forward earnings compared to ITC
who traded at 27.7 times and Godrej which traded at 27.7 times according to
Thomson Reuters Starmine Smart Estimate.
Out of the analysts hired by
the brand to cover stock, 19 had the ‘sell’ rating which only 6 out of them as
‘strong sell’. 13 held ‘recommendations along with ‘buy’ and ‘strong buy’.
Share value of the company
increased 1.8% so far this year, compared
to a 4 percent increase in the BSE FMCG index.
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